Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing and using QVenu's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Services

QVenu provides a cloud-based QR code ordering system for restaurants, including digital menu management, order processing, kitchen display systems, and analytics. Our services are provided 'as is' and we reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. You may not attempt to gain unauthorized access to any part of our services, other accounts, or computer systems connected to our services.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis depending on your plan. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice. Failure to pay may result in service suspension.

6. Intellectual Property

QVenu and its original content, features, and functionality are owned by QVenu and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without explicit permission.

7. Termination

We may terminate or suspend your access immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will cease immediately. All provisions of these Terms which should survive termination shall survive.

8. Limitation of Liability

In no event shall QVenu be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at [email protected] or through our support channels.