Last updated: January 2026
At QVenu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We collect information you provide directly, including account registration details, restaurant information, menu data, and communication preferences. We also automatically collect usage data, device information, and cookies when you use our services.
We use your information to provide and improve our services, process transactions, send service communications, provide customer support, and analyze usage patterns to enhance user experience.
We do not sell your personal information. We may share data with service providers who assist in operating our platform, when required by law, or with your consent. Restaurant data remains owned by you.
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze service usage. You can control cookie settings through your browser, though some features may not function properly without cookies.
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.
Depending on your location, you may have rights to access, correct, delete, or export your personal data. You may also have the right to opt-out of certain data processing. Contact us to exercise these rights.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our support channels.